SKY EQP LIMITED ("SKY EQP", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard information you provide when you use skyeqp.co.uk.
Who we are
SKY EQP LIMITED is a company registered in England and Wales. For privacy enquiries please contact our Data Protection team at privacy@skyeqp.co.uk.
Information we collect
- Identity & contact data — name, billing/shipping address, email, phone number
- Account data — username, password, order history, wishlist
- Transaction data — order details, payment confirmation (we do not store card numbers)
- Technical data — IP address, device, browser, operating system, time-zone
- Marketing data — your preferences and consent for marketing communications
How we use your data
We process your personal data on the following lawful bases:
- Contract — to fulfil your order, take payment, deliver goods and provide customer service
- Legal obligation — to comply with tax, accounting and consumer-protection laws
- Legitimate interests — to improve our products, prevent fraud and analyse site performance
- Consent — to send marketing emails and place non-essential cookies
Sharing your data
We share data only with trusted third parties acting as data processors on our behalf, including: payment providers (Stripe, PayPal), couriers (Royal Mail, DPD), email platforms, analytics providers and IT hosting. All processors are bound by data processing agreements.
International transfers
Some of our processors are based outside the UK. Where data is transferred we rely on UK GDPR adequacy decisions or Standard Contractual Clauses to ensure equivalent protection.
How long we keep data
We retain order data for 7 years to meet UK accounting requirements. Account data is kept while your account is active. Marketing data is retained until you withdraw consent.
Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict, port and object to the processing of your data. To exercise any right contact privacy@skyeqp.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).
Cookies
See our Cookie Policy for details.