Customer Service

Shipping Policy

Last updated: 1 May 2026

UK Delivery

We're proud to offer free standard delivery on all orders to mainland United Kingdom addresses.

  • Standard Delivery — FREE — 3 to 5 working days (Royal Mail Tracked 48)
  • Express Delivery — £6.95 — 1 to 2 working days (DPD Next Day)
  • Saturday Delivery — £9.95 — order before 1pm Friday
  • Click & Collect — FREE — collect from over 1,200 UK partner locations

International Delivery

We ship to over 30 countries worldwide. Duties and import taxes may apply on arrival and are the responsibility of the customer.

  • Republic of Ireland — £8.95 — 3–5 working days
  • European Union — £12.95 — 4–7 working days
  • USA & Canada — £19.95 — 5–10 working days
  • Rest of World — £24.95 — 7–14 working days

Order Processing

Orders placed before 2pm GMT Monday to Friday are dispatched the same working day. Orders placed at weekends or on UK bank holidays will be dispatched on the next working day.

Tracking Your Order

Once your order has been dispatched you will receive a confirmation email containing your tracking number and a link to follow your delivery in real time.

Failed Delivery & Incorrect Address

Please ensure your delivery address is correct at checkout. SKY EQP cannot be held responsible for parcels lost as a result of incorrect address details. If a parcel is returned to us we will contact you to arrange redelivery; additional postage may apply.